Your shop now understands every customer message
PaakiShop runs Laya Multilingual, the short-text AI model from Jev AI, inside your POS and online store. It reads Urdu, Roman Urdu and English, then tells you what each customer wants.
Six jobs, one multilingual model
WhatsApp message triage
Every chat is sorted into order status, product question, complaint, bargaining or tailoring. Order-status questions get answered straight from your books.
Angry-customer alerts
When a customer sounds frustrated or needs a human, you get a WhatsApp alert before the situation turns into a bad review.
Review Guard
New storefront reviews are checked for spam, abuse and fake patterns. Suspicious ones wait for your approval; genuine reviews go live untouched.
Smart categories
Type "Khaadi lawn 3-piece" or "bijli ka bill" and Laya picks the right product or expense category from your own list.
Broadcast safety check
Rates a WhatsApp broadcast's spam-report risk before you send it, with fixes that help keep your business number safe.
Listing quality score
Grades product pages from Poor to Excellent and lists what's missing (size, material, benefits, care) so they sell better online.
Built for how Pakistan types
Laya Multilingual handles Urdu script, Roman Urdu and English, often mixed in one message.
Private by design
Phone numbers, emails, CNICs and card numbers are removed before any text is analysed.
Never slows you down
If Laya is ever unavailable, PaakiShop's built-in engine takes over instantly. Your shop keeps running.
Put Laya AI to work in your shop
Included in PaakiShop. Open Laya AI from your dashboard sidebar.
Start 3-Day Free Trial
